Privacy Policy

Welcome to Glazk Eyeglasses. ((glazk.in))Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our eyewear products.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with a seamless and customized shopping experience, we collect the following types of information:

Personal Identity: Name, email address, phone number, and shipping/billing address.
Vision Data: Your eye prescription details or uploaded prescription images required to customize your lenses accurately.
Technical Data: IP address, browser type, and device information to optimize website performance and security.

2. How We Use Your Information

We use your data for the following essential purposes:

Order Fulfillment: To process your order, manufacture your customized lenses, and deliver products to your doorstep.
Customer Support: To assist you with queries, returns, and real-time tracking of your shipments.
Personalization: To recommend frames and styles that match your previous preferences.
Communication: To send order updates, security alerts, and occasional promotional offers (you can opt-out at any time).

3. Data Security and Protection

We implement industry-standard security measures to keep your data safe.

Encryption: Our website uses SSL (Secure Socket Layer) encryption to protect your data during transmission.
Payment Security: We do not store your credit card, debit card, or UPI credentials. All transactions are processed through secure, PCI-DSS compliant Indian payment gateways (e.g., Razorpay, Cashfree).

4. Third-Party Sharing

We respect your privacy and do not sell your personal data to third parties. We only share information with trusted partners necessary for our operations:

Logistics Partners: Shared only with courier services (e.g., BlueDart, Delhivery) to deliver your eyewear.
Legal Compliance: If required by Indian law or government authorities to comply with legal processes.

5. Your Rights

As a valued customer, you have the right to:

Access, update, or correct your personal information at any time.
Request the deletion of your account and personal data from our database.
Withdraw consent for marketing communications via the “Unsubscribe” link.

6. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.